SHIPPING RETURN AND EXCHANGE

SHIPPING TIME AND METHODS: 

All in stock items will be shipped within 5 days after order has been placed. If order is made upon request, allow 5 weeks from your order date for order to be shipped. 

Deliveries may incur slight delays during holiday periods and please note that couriers do not deliver on public holiday or weekends.

UK Orders:

  • Standard FREE delivery: 3 to 5 business days.
  • Express delivery : 1 to 2 business day guaranteed. 

 International Orders:

  • Standard delivery: 3 to 10 business days. 
  • Express delivery: please contact us directly at shop@liberowe.com if you require an international express delivery. 
  • Delivery outside of the UK may be subject to local import taxes, which are your responsibility where they apply in your country. 

 

RETURN & EXCHANGE

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PRODUCT, OUR RETURNS POLICY ALLOWS YOU TO RETURN OR EXCHANGE ANY ITEMS UPON AVAILABILITY (EXCLUDING SALE ITEMS) TO LIBEROWE WITHIN 14 DAYS FROM BEING DISPATCHED.

PLEASE EMAIL SHOP@LIBEROWE.COM TO REQUEST AND CONFIRM WITH US THE REASON FOR YOUR RETURN. ONCE YOUR DEMAND IS APPROVED PLEASE SEND THE ITEM BACK TO:

LIBEROWE 

10A NUGENT STREET 

NW8 9QB LONDON UK

AFTER RECEPTION AND CHECK THE PRODUCT IS NOT DAMAGED, YOUR REFUND WILL BE PROCESSED AND YOU WILL BE REFUNDED WITHIN 15 DAYS. 

OUR CUSTOMER CARE TEAM IS AVAILABLE TO ASSIST YOU WITH ANY INQUIRIES YOU MAY HAVE. 

EMAIL: SHOP@LIBEROWE.COM